Shipping policy

Last updated: [DATE]

UpRise Finds works with multiple fulfillment partners and suppliers to offer a curated selection of products. Because products may ship from different locations, delivery times and shipping methods can vary by item.

Processing Times

Orders are typically processed within 1–3 business days before shipment. Some products, including made-to-order or print-on-demand items, may require additional processing time.

Shipping Rates

Shipping charges are calculated and displayed at checkout.

For eligible U.S. orders:

• Standard shipping may be available at a flat rate.
• Free standard shipping may be offered when the order reaches the qualifying purchase amount shown at checkout.
• Expedited shipping may be available on select products.

Available rates and delivery estimates may vary depending on the products in your order, destination, and fulfillment provider.

Estimated Delivery Times

Delivery estimates shown at checkout are estimates only and may vary due to carrier delays, supplier processing times, weather, holidays, or other circumstances outside our control.

If an order contains products fulfilled by different suppliers, your items may arrive in separate packages and on different dates.

Tracking

When tracking is available, you’ll receive tracking information after your order ships. Please allow time for the carrier to update tracking activity.

Address Accuracy

Please review your shipping address carefully before placing your order. Customers are responsible for providing a complete and accurate delivery address.

If you notice an address error after ordering, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the address.

Lost, Delayed, or Missing Packages

If your tracking shows a significant delay or your package appears to be lost, please contact us and we’ll help review the shipment with the applicable carrier or fulfillment partner.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us as soon as possible and include photos of the product and packaging so we can assist you.

International Shipping

At launch, shipping availability may be limited by product and destination. Any available international shipping options, costs, taxes, duties, or import fees will be shown or determined during checkout where applicable.

Customers are responsible for any customs duties, import taxes, or fees charged by their country unless otherwise stated.

Contact

For shipping questions, contact:

UpRise Finds
Email: [CUSTOMER SERVICE EMAIL]

For your current setup, I’d not hard-code “3–5 business days” into the policy yet, because your Collective, dropship, and future POD products may have different delivery windows. Better to let the checkout show the product-specific estimate and keep the policy broader.